FAQs

Yes, we currently ship to over Canada & Australia but are adding more countries as vehicle availability changes. During the checkout process you can add the items that you are interested in, select your country and add your complete address to view several different available shipping options based on weight and destination. Please note that shipping quotes provided at checkout are live rates with no markup for handling but DO NOTinclude foreign taxes or customs duties at the time of purchase.

We make every effort to ship products the same day (when ordered by 1PM EST) but we strive for a a 2-3 business day shipping window. Delivery times can vary depending on the service that you select and the destination.  Generally, our standard free shipping option can take 3-8 business days for delivery and our 2-Day option delivers within two business days to most addresses, Monday - Friday.  However, please be advised, as stated by the shipping carriers, these delivery times are estimates and may vary depending on the destination address.  If you require expedited delivery on a Saturday, please reach out to us at sales@spemotorsport.com for an individual quote.

After placing your order, you may click the "My Account Icon" link at the top right-hand side of our site to track your order’s status. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

We ship via USPS & UPS. You'll be able to select from these options at checkout.

Our credit card processor charges at the time of purchase. We strive to ship all orders out within 2-4 business days however in some situations that does not occur. We do our best to be transparent on lead times prior to or immediately after purchase. If you have any questions regarding your order or a charge on your card, please contact us at sales@spemotorsport.com. 

We offer free shipping on some orders in the continental USA. For our current free shipping threshold, please visit shipping options at checkout.

Please see each individual item page for details on an item’s availability. Backordered items will ship as soon as SPE receives sufficient inventory.  We strive to keep accurate information on any product page with a backordered item(s).  Also, please feel free to enter your email address on the product page of any backordered item, where it says "Notify Me When Available" and we will let you know as soon as that item has restocked.

Returns must transpire within thirty (30) days from the invoice date. Freight charges must be pre-paid prior to returning. All returns must be pre-approved by SPE. The parts will be inspected by SPE and if in satisfactory condition, we will issue a credit.

A 20% restocking charge will be charged on all returns due to customer error or any problems not caused by SPE. Absolutely no returns on custom built or special ordered items. Before refusing or returning any product, please email customer service at sales@spemotorsport.com and make prior arrangements. An RMA (return merchandise authorization) number must be issued to receive any form of compensation for the return.

SPE recommends contacting us before placing any order to review inventory and ETA if not in stock. Part inventory changes by the minute. We check all warehouses & our dealer network to find the closest inventory to your location to get your parts to you as fast as we can. In some cases your order may not be in-stock and will need to be placed on backorder. We will notify you via email a estimated ETA as quickly as possible.

Cancellations are not allowed on special order parts. If you place an order with SPE and choose to cancel your order before receiving your parts, SPE will refund your order minus a 10% cancellation processing fee.

For more information, check out our shipping & return page. 

We are proud to offer secure checkout on our website and accept PayPal, as well as credit and debit cards that bear the Visa, MasterCard, Amex or Discover logo. We also offer the pay over time service called Affirm. 

Affirm is a new way to pay for your order at checkout. Affirm offer affordable monthly payments at a pace you choose—usually 3, 6, or 12 months—so you're in control. From day one, you know how long you'll pay, and you know how much you'll pay because we never charge late fees or other hidden fees. Click this link for more information. 

That sounds like a great problem to have. Give us a call, if the order hasn't printed, we should be able to combine it. 724-966-5085. 

We are very sorry to hear that, but don't worry we can help! Please email support@spemotorsport.com. To expedite the process please be sure to include the order number, photos, and a description of what was missing or damaged.

Missing or shipping damage must be must be reported within 10 business days from the receipt of delivery. We reserve the right to request photographs of the packaging, contents, etc. in order to properly address the situation. The carrier may also request to pick up the package.

No problem at all, as long as your order has not already shipped out. Please email us directly at support@spemotorsport.com as quickly as possible. Please provide your order number and any other pertentant info.

Great question! We can help with that. Please call us at 724-966-5085 and we should be able to assist. 

SPE Motorsport provides a 30-day warranty and satisfaction guarantees pending appropriate and reasonable use of products for their intended purpose. Abuse, modification, alterations or use of any product outside its intended or described purpose can be grounds for denial of warranty claims. All products are covered against manufacturer's defects and are not covered for normal wear and tear. Partial credit is possible in place of non-warranty returns or items returned in a condition indicative of improper or unintended use. Warranty and guarantee applies to the original owner only and is non-transferable. Proof of purchase is required.

SPE has partnered with Extend to offer extended warranties. Warranties must be added to the order at the time of checkout.

Yes we do!  Please click the link below to view our available eGift card options and please note that our Gift Cards are delivered by email to the purchaser.  The email will contain instructions on how to redeem and you'll also be able to print and/or email the gift certificate to a gift recipient.

CLICK HERE

Our core policy can be found by clicking HERE. Each manufacturer has their own policy so be sure to read & understand their guidelines.

All cores must be shipped to the appropriate address which is emailed to you after placing your order. You MUST include your completed core return documents which can be found HERE. Failure to do so may delay or significantly reduce your core return amount.

Each manufacturer's expectations vary but as a general rule of thumb, cores are expected to be for like-parts.

For example, if you purchased a CP4 for a 2015+ Powerstroke and you're core is a 2011 CP4 it may not be accepted.